Return Policy

Thank you for visiting our site! In order to best serve our customers we accept returns on unopened items sent back to our warehouse within 30 days from the original ship date. Refunds will be less shipping costs. Any non-defective returns may be subject to a 15% restocking fee.

Orders that have already shipped cannot be cancelled and refunded until the order has been returned.

Defective products may also be returned within 30 days. Please contact customer service by going to the help page before sending back defective products for specific return shipping instructions.

CDs and DVDs cannot be returned once opened unless they are damaged due to copyright laws.

Personal care items may not be returned once opened due to health code reasons. By purchasing from us you are agreeing to these terms.

ALL RETURNS MUST BE INITIATED FROM OUR ONLINE SYSTEM BY OPENING A HELP TICKET. ITEMS SENT TO US WITHOUT A VALID RMA WILL NOT BE ACCEPTED, AND YOU WILL NOT RECEIVE A REFUND OR ACCOUNT CREDIT.

Corporate HeadquartersAs Seen On TV405 Lexington AveNew York, NY 10174

This address cannot receive product returns. Contact customer service if you need help with a product you've purchased.


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